1. Which statement accurately depicts what changes can be made to requirements after they are baselined?

A) Requirements can be changed through a defined process.
B) Requirements cannot be changed once development begins.
C) Requirements cannot be changed once user acceptance testing begins.
D) Requirements can be changed only with sponsor approval.



2. A business analyst assigned to review test output for a project realizes that an approved requirement has been missed. Which technique could the business analyst have used to ensure that requirements were delivered as stated?

A) Use cased
B) Requirements management plan
C) Traceability matrix
D) Work breakdown structure



3. A company has just finished the development work for a new software sales tracking application and is in the process of validating that the new application meets all of the acceptance criteria defined for the business requirements. During the validation process, a stakeholder discovers that the application does not provide the selection criteria needed to produce the sales volume reporting required by the companyâ??s financial department. The business analyst for the project determines that the selection criteria needed was not specified in the system requirements or design specifications. Which of the following tools and/or techniques might be used by the business analyst to determine how the selection criteria requirement was missed?

A) Root cause analysis, fishbone diagram, and/or the Five Whys
B) Scope modeling, Ishikawa diagram, and/or the Five Whys
C) Root cause analysis, problem tracking, and/or benchmarking
D) Cause and effect diagram, brainstorming, and/or the Five Whys



4. A major stakeholder of a project is surprised to learn that a particular requirement was not implemented during the latest launch. The business analyst tells the stakeholder that the requirement status was changed to â??deferredâ?. What could have prevented the stakeholder from being surprised about the status change?

A) The status should have been reviewed prior to project launch.
B) The status should have been communicated to all project stakeholders.
C) The status should have been updated in the traceability matrix.
D) The status should have been communicated to the requirementâ??s source.



5. Last year, a company registered a high number of complaints about its customer service. Which of the following tools or techniques can help to identify the highpriority changes needed to improve that service?

A) A work breakdown structure analysis of the service
B) A cause-and-effect diagram
C) A Pareto analysis
D) A flowchart of the service